Success Story: KenCom Public Safety Dispatch

December 11, 2019

KenCom 911 (Illinois) Simplifies Scheduling and Improves Staff Connectedness

Supervisors at KenCom 911 Center, Kendall County, Ill., used to build schedules on an Excel spreadsheet. They shoe-horned notes about extra meetings, duties, training sessions onto the busy sheets. “We were looking for something more automated and something that people could check from home. The forms helped us organize things like equipment outages and the daily observation reports we do with our new hires. And we run reports on the forms (and) export that into a spreadsheet,” said Assistant Director Jen Stein.

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