Keeping payroll running smoothly for an entire city is no small feat, especially when one person is responsible for managing time and attendance across every department. For HR & Payroll Administrator Kellie Gambino of the City of Social Circle, Georgia, outdated systems and manual processes had turned payroll into a stressful, day-long task.
Everything changed when the city adopted TimeClock Plus, a system that not only integrates seamlessly with ADP but also makes time tracking easier for everyone across the organization.
Tackling a time-consuming, error-prone payroll process
Before TimeClock Plus, payroll at the City of Social Circle was a source of constant frustration. Gambino spent a full day — sometimes even a day and a half — reviewing timecards, adjusting hours, and re-entering data to correct errors before she could run payroll.
“The old system just wasn’t dependable,” said Gambino. “It required a lot of manual work, and I was constantly checking to make sure everything lined up before I could even start processing payroll.”
With each department having its own pay rules and schedules, the process was complex and error-prone. As the sole person responsible for payroll, Gambino needed a system she could trust — one that would save time, reduce stress, and handle multiple pay structures with accuracy.
A smooth transition with immediate impact
When the city decided to move to TimeClock Plus, the experience was completely different from what Gambino had expected based on past implementations.
“The TCP implementation team was phenomenal,” she said. “They took the time to understand our needs, our departments, and all the different payroll rules. They made sure everything was set up correctly the first time.”
Within just three weeks, the City of Social Circle was fully up and running — a huge relief after years of struggling with unreliable systems.
The seamless integration with ADP also transformed daily operations.
“It works perfectly together,” Gambino said. “I don’t have to double-check data or fix errors — it just syncs right every time.”
Faster payroll, greater accuracy, and less stress
Today, payroll for the City of Social Circle runs in half the time it used to, saving about four hours each cycle and eliminating the manual work that once slowed everything down.
“I used to spend all day trying to fix problems,” Gambino said. “Now I can get everything done in half that time and know it’s right.”
With dependable tools, seamless ADP integration, and ongoing support, TimeClock Plus has given Gambino back valuable time while providing peace of mind that everything is accurate and accounted for.
Unexpected benefits that make everyday work easier
While TimeClock Plus solved the city’s biggest challenges, Gambino also discovered features that made her day-to-day work even easier.
“The geo-fencing feature has been really helpful,” she shared. “It ensures employees are clocking in from where they’re supposed to be, which adds an extra layer of accuracy.”
And it’s not just Gambino who finds the system intuitive. “Our employees love it,” she said. “Even the non-tech people have had no issues. It’s simple, easy to navigate, and makes everyone’s job easier — not just mine.”
Building a foundation for long-term success
With TimeClock Plus, the City of Social Circle has transformed how it manages time and payroll — shifting from a time-consuming manual process to a reliable, automated system that supports every department.
The City of Social Circle was able to:
- Save up to 4 hours each payroll cycle
- Become fully implemented and operational in just 3 weeks
- Seamlessly integrate with ADP
- Improve accuracy and enhance the employee experience
- Rely on a responsive, knowledgeable implementation and support team
What once felt like a burden is now an efficient, reliable process that empowers the City of Social Circle to move forward with confidence. With TimeClock Plus, payroll runs faster, accuracy is higher, and every department can focus on serving the community — not managing paperwork.
TCP Software’s employee scheduling and time and attendance solutions are flexible and scalable to accommodate your business and employees as you grow.
From TimeClock Plus, which automates even the most complex payroll calculations and leave management requests, to Humanity Schedule for dynamic employee scheduling that saves you time and money, we have everything you need to meet your organization’s needs, no matter how unique. Plus, with Aladtec, we offer 24/7 public safety scheduling solutions for your hometown heroes.
