Black Gold Transport is a transportation organization based in North Pole, Alaska, with approximately 250 employees. Like a lot of organizations its size, Black Gold runs a lean administrative operation with a small team responsible for scheduling, time tracking, and payroll across the entire workforce. As the organization grew, operating more efficiently became increasingly critical, but the tools it relied on could no longer keep up.
When payroll takes more time than it should
Before deploying TimeClock Plus and Humanity Schedule, Black Gold Transport relied on a basic workforce management solution that had worked well enough. Until it didn’t. Two separate problems were making payroll harder than it needed to be.
The first was a missing connection. The solution had no working link to the organization’s payroll software, which meant the administrative team manually re-entered all time and attendance data every week. On a weekly pay cycle, that process alone consumed roughly 20 hours of staff time.
The second was a missing checkpoint. There was no structured approval process, supervisors weren’t required to review or approve timesheets before payroll ran. Errors went uncaught until after the fact, triggering corrections that ate into even more staff time each period.
Leadership recognized the approach wasn’t going to scale. More headcount meant more manual work, more errors, and less visibility into what was happening across the workforce.
Something had to change.
Finding a solution that could do the heaving lifting
The decision to move to TCP Software came in part from the HR lead’s prior experience with TimeClock Plus at another organization. That familiarity shortened the evaluation process and gave the team a clear sense of what TCP could do before formal conversations began.
Black Gold evaluated a few options — including sticking with the incumbent and looking at a transportation-specific scheduling solution — but the deciding factor was straightforward: TCP was the only vendor willing to build a custom payroll import that would work with the organization’s existing payroll software.
TCP’s implementation team built the custom connection as part of the deployment, resolving the organization’s most operationally significant challenge before the software ever went live. With the integration in place and TimeClock Plus implemented as the organization’s new time tracking solution, Black Gold could sync clean payroll data to its payroll provider and eliminate the manual re-entry that had consumed hours each week.
Alongside TimeClock Plus, Black Gold also implemented Humanity Schedule, giving the team dynamic employee scheduling and an intuitive way to manage leave requests. With both solutions running together, the team now has a complete view of its workforce for the first time.
From 20 hours to 10, every week
The integration between TimeClock Plus and Black Gold’s payroll software cut weekly payroll processing time in half.
The accuracy gains were just as significant. By implementing TimeClock Plus and Humanity Schedule to improve its payroll processing and leave management workflows, Black Gold reduced the recurring, time-consuming corrections that had been part of every pay cycle. Reporting capabilities within TimeClock Plus gave the team greater visibility to catch remaining errors, meaning payroll didn’t just get faster. It got more accurate, too.
Built to grow together
For Black Gold, the biggest takeaways are practical ones:
- Make sure any vendor you’re evaluating can deliver the integration your payroll environment requires.
- Don’t underestimate the value of dedicated implementation support. With an expert TCP implementation specialist alongside them throughout the process, issues were caught and addressed early and the project stayed on track — a smooth rollout and faster time to value.
What Black Gold found in TCP wasn’t just a fix for an immediate problem. It was a partnership and software foundation they could build on.
The custom TimeClock Plus payroll integration that sold them on TCP in the first place runs every week without issue and the new time approval processes give them confidence in its payroll accuracy Alongside the scheduling efficiency and staffing insights Humanity Schedule provides, the administrative team now has the kind of oversight it needs to manage a growing workforce with a lot less effort.
TCP Software’s employee scheduling and time and attendance solutions are flexible and scalable to accommodate your business and employees as you grow.
From TimeClock Plus, which automates even the most complex payroll calculations and leave management requests, to Humanity Schedule for dynamic employee scheduling that saves you time and money, we have everything you need to meet your organization’s needs, no matter how unique. Plus, with Aladtec, we offer 24/7 public safety scheduling solutions for your hometown heroes.
Ready to learn how TCP Software takes the pain out of employee scheduling and time tracking? Speak with an expert today.
