NelsonHall has named TCP a Leader in its 2026 Workforce Management: Employee Experience Transformation evaluation, with Leader status in two categories and Innovator status in two more.
The NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering workforce management (WFM) services. The NEAT tool gives strategic sourcing managers the information they need to assess vendors across a range of criteria and business situations with a specific focus on scheduling, workforce planning, employee experience, and multi-country delivery.
The report evaluates vendors on both their “ability to deliver immediate benefit” and their “ability to meet client future requirements.” Vendors are identified in one of four categories: Leaders, High Achievers, Innovators, and Major Players.
TCP was recognized in four categories:
- Leader – Overall Workforce Management
- Leader – Scheduling & Workforce Planning Capability
- Innovator – Multi-Country Capability
- Innovator – Employee Experience Capability
Download the report and get access to the 2026 NelsonHall NEAT vendor evaluation for TCP.
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