Supporting individuals with complex needs requires a dedicated, around-the-clock workforce and a scheduling system that doesn’t slow them down.
Autism Plus, a United Kingdom-based nonprofit founded more than 35 years ago, provides services for adults and young people with autism, learning disabilities, mental health challenges, and other complex conditions. Their teams range from social care support workers to therapists, nurses, and clinical leads. With residential services requiring 24/7 staffing and more than 450 employees across northern England, the organization needed a better way to handle scheduling, payroll, and client billing.
This is how Autism Plus replaced paper-based processes with automated scheduling, aligned time tracking with billing, and gave employees more control over their time thanks to TCP’s Humanity Schedule platform.
Paper timecards, free tools, and mounting inefficiencies
Autism Plus was managing a large, multidisciplinary workforce that included support workers, therapists, clinical leads, and care staff. Many teams still relied on paper schedules or free software tools that weren’t built to scale — causing complications for scheduling, payroll, and client billing.
“We learned that what seems free is not always free,” explained Sarita Kumari, Head of Digital/Change Management at Autism Plus. “And it’s not always the most efficient way to do things.”
The organization needed a single, reliable solution that could:
- Centralize scheduling in one digital system
- Eliminate paper timecards
- Integrate seamlessly with Workday Time and Labor
- Accurately align time tracking with job costing and client billing
For employees, the outdated way meant handwriting start and end times on paper — a process prone to errors and time-consuming reconciliation. For the payroll and finance teams, this created layers of manual verification and billing complexity.
It was time for a digital transformation.
Integrated scheduling and job costing with Humanity and Workday
Autism Plus implemented TCP’s Humanity Schedule solution, selecting it for its robust scheduling features and tight integration with Workday Time and Labor.
The goal? Bring all scheduling, time tracking, and job costing under one system. And automate what used to be repetitive, manual work.
Replacing timecards with digital approvals
With Humanity Schedule, employees no longer track their hours on paper. Their schedules and time worked are now synced in the app, and they simply approve their time each week.
This shift has:
- Eliminated timecard errors
- Saved hours of admin work for payroll and finance teams
- Ensured time tracked matches the schedule automatically
“Humanity really helps enhance the way we work,” said Kumari. “We now have better time sheets and better invoicing.”
Accurate job costing and streamlined client billing
With so many services tied to specific clients, accurate job costing is critical for Autism Plus. Now, Humanity Scheduling links every hour worked to the correct client and cost code — feeding directly into Workday.
Now, Autism Plus can:
- Track billable hours precisely
- Invoice clients correctly and on time
- See exactly how services are delivered across contracts
This new level of transparency allows Autism Plus to deliver care confidently — and ensure they’re reimbursed fairly for the services they provide.
Better planning, better work-life balance
Previously, schedules were built just a few weeks in advance, making it difficult for staff to plan vacations or holidays.
Now, with automated scheduling through Humanity Schedule, employees have more notice, more flexibility, and a better overall work-life balance.
“Employees are happy because it’s less work and more accurate pay,” Kumari shared. “As an organization, it helps ensure we are paid accurately by clients. It’s a win-win.”
Smarter operations, happier staff, and seamless billing
Since adopting Humanity Schedule, Autism Plus has seen measurable improvements across the board:
- Improved scheduling accuracy and reduced manual entry
- Automated job costing aligned with real-time payroll data
- Greater visibility into contract delivery and billable hours
- More flexible scheduling that supports employee wellbeing
Most importantly, the shift to Humanity Schedule gave employees something they didn’t have before: predictability and peace of mind.
Scaling care with smarter systems
Autism Plus didn’t just modernize scheduling — they built a foundation for more efficient, transparent, and employee-friendly operations.
By integrating TCP’s Humanity Schedule with Workday, they’ve empowered their teams to work smarter, reduced administrative burdens, and built trust through accuracy with staff and clients alike.
With these tools in place, Autism Plus is better equipped to scale services, improve outcomes, and continue their mission with the confidence that every hour — and every person — is accounted for.
TCP Software’s employee scheduling and time and attendance solutions have the flexibility and scalability to suit your business and your employees, now and as you grow.
From TimeClock Plus, which automates even the most complex payroll calculations and leave management requests, to Humanity Schedule for dynamic employee scheduling that saves you time and money, we have everything you need to meet your organization’s needs, no matter how unique. Plus, with Aladtec, we offer 24/7 public safety scheduling solutions for your hometown heroes.
Ready to learn how TCP Software takes the pain out of employee scheduling and time tracking? Speak with an expert today.
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