Guide to Workforce Management Software for Healthcare

A time and attendance solution is often the first step for healthcare centers looking to improve workforce management. Whether due to frustrations with manual timekeeping, difficulty in generating accurate reports, or a broader leadership goal of working more efficiently, adopting digital workforce management tools is a smart move.

These solutions aren’t just for large health networks—smaller providers like community hospitals, long-term care facilities, behavioral health centers, dental offices, and veterinary practices also benefit from going digital. However, healthcare organizations have unique needs that generic solutions can’t always meet. Features like census-based and acuity-based scheduling, diverse staffing models (full-time, part-time, volunteers, agency workers), custom scheduling patterns, and payroll-based journaling (PBJ) are essential considerations.

Workforce management includes scheduling, leave tracking, document management, and overseeing remote or mobile employees. Integrated digital solutions enhance efficiency for managers and staff, with time and attendance remaining at the core of effective workforce management. Tracking when employees clock in and out, their work hours, and their roles allows for better planning and optimization.