With officers working rotating shifts around the clock, scheduling errors and paper-based recordkeeping aren’t just inconvenient. They create real compliance risk and operational gaps. Geneva City Police Department replaced a paper-dependent process with TCP Software’s Aladtec 24/7 rotational scheduling software, and the department hasn’t looked back.
Running on paper and carbon copies
Before Aladtec, the department managed scheduling the way many public safety agencies have for decades: a printed paper schedule, a CD-based application installed on a single lieutenant’s computer, and a stack of carbon copy forms for overtime requests and leave submissions.
The limitations of this inflexible system were numerous. Officers photographed the printed schedule on their phones just to check it from the field. Shift coverage questions meant calling the on-duty supervisor and hoping they picked up. Schedule changes were hard to communicate quickly. Time off requests and overtime forms lived on paper, buried in carbon copy stacks that had to be dug through manually.
“Our previous processes were archaic and inefficient,” Geneva City Police Chief Ronald Eveland recalls.
The right fit from the start
Chief Eveland has a long history with this decision. As a lieutenant, he led the software selection and implementation himself. Today, he oversees all police activities, manages the departmental budget, and serves as the liaison between the City Council and the department. He knows firsthand what Aladtec delivers, having selected it as a lieutenant and relied on it as chief.
The decision to move to Aladtec started with a referral from a co-worker who had experience with the software at a prior agency. After a demonstration, Eveland was convinced it checked every box: easy to use, cost-effective, and built for the specific demands of public safety scheduling.
“The Aladtec team was helpful and attentive in addressing any of our challenges,” Eveland says.
Centralized oversight and digital records
For Chief Eveland, Aladtec delivers well beyond shift planning. Remote access from a desktop or smartphone means he can check coverage, review upcoming events, and stay on top of day-to-day operations from anywhere.
Digital forms have changed how the department handles day-to-day paperwork and compliance. Vehicle inspections, time off requests, overtime submissions, and vehicle defect reports are all managed through custom forms built in Aladtec. Monthly reports that once meant digging through paper now take a few clicks, and audit documentation is ready when it’s needed.
“As an administrator, it’s easy to go through and check the previous month’s reports, so data collection [for reporting] is much more efficient,” Eveland says.
The right data, right when you need it
The department regularly partners with outside organizations for security details at events, grant-funded traffic enforcement initiatives, and other efforts where the department’s overtime hours are reimbursed. When City Council questions overtime spending, Eveland needs to be able to separate reimbursed hours from true departmental cost.
Aladtec makes that possible. Eveland can easily review overtime submissions to create an accurate picture of reimbursable hours and clearly explain the department’s overtime spend.
“They may see we’ve spent $10k in a specific month on overtime and raise questions. However, they don’t see that $4,500 of that is money being reimbursed to the city,” he explains. “Aladtec and its report functions allow me to gather this information quickly.”
A measurable difference
Chief Eveland doesn’t cite a single dramatic ‘before-and-after’ metric. What he describes is something more meaningful to a department his size: a steady, noticeable improvement in how the agency runs.
Scheduling Efficiency
Managers spend less time creating and adjusting schedules, and updates are instantly visible and easily communicated to every employee in Aladtec.
Payroll Accuracy
Digital time tracking and form-based documentation reduce manual reconciliation and minimize errors, so payroll runs smoothly.
Reporting Speed
Monthly reporting that once required manual research can now be completed in just a few clicks, improving the department’s audit-readiness and simplifying compliance management.
Centralized Personnel Records
Demographics, certifications, training records, and emergency contacts are all accessible in one central location — because in public safety, quick access to the right information about the right personnel isn’t just an administrative detail, it’s an operational necessity.
A partnership built to last
For Chief Eveland, Aladtec is a trusted part of how the department runs day to day. As the agency grows, he expects Aladtec to grow with it.
TCP Software’s employee scheduling and time and attendance solutions are flexible and scalable to accommodate your business and employees as you grow.
From TimeClock Plus, which automates even the most complex payroll calculations and leave management requests, to Humanity Schedule for dynamic employee scheduling that saves you time and money, we have everything you need to meet your organization’s needs, no matter how unique. Plus, with Aladtec, we offer 24/7 public safety scheduling solutions for your hometown heroes.
Ready to learn how TCP Software takes the pain out of employee scheduling and time tracking? Speak with an expert today.
