With 75 members serving their South Carolina community, St. Andrews Fire Department runs a busy, high-performing operation — and that means staying on top of training, performance documentation, and internal career growth.
But before adopting Aladtec, keeping track of those critical personnel records was challenging.
“Performance documentation was almost exclusively done on paper with handwritten notations,” said Deputy Chief of Operations Brian LeGette. “Sometimes through email, but mostly via interoffice mail — in other words, by hand.”
Files could go missing, be misfiled, or simply be forgotten in the shuffle. For a department focused on accountability and development, that just didn’t cut it.
Digital forms that save time and strengthen follow-through
Since switching to Aladtec eight years ago, the department has created over 50 custom digital forms and used them nearly 17,000 times.
Everything from coaching and counseling forms to transfer requests and career progress documentation is now submitted, tracked, and stored in one centralized, searchable solution.
Better follow-up, fewer things falling through the cracks
One of the biggest wins? A more effective follow-up process.
“Making things more easily searchable and creating reminders to perform better follow-up has been one of our better successes,” said LeGette. “That was one of our self-identified weaknesses before.”
With Digital Forms, nothing gets buried or misplaced — and leaders can ensure ongoing development conversations don’t get lost over time.
Transparent workflows with built-in accountability
Digital Forms also allow the right people to collaborate without bottlenecks. Instead of waiting for a task to be handed off, everyone involved can track progress and contribute in real time.
“The e-forms allow for the appropriate individuals to track the progression of tasks and not wait for one to fully complete their portion before handing it off,” LeGette explained.
Role-based permissions for privacy and precision
With Aladtec’s flexible permission settings, leadership can ensure sensitive personnel information stays secure, while still giving the right people access to act.
“The ability to utilize the permission settings proved invaluable with our notification processes,” said LeGette. “Collectively, this makes for a much more efficient process throughout the department.”
Reliable records, better communication, and more time to lead
By moving their personnel records and internal documentation to Aladtec Digital Forms, St. Andrews Fire has eliminated paper headaches, improved oversight, and strengthened its culture of professional growth. What used to be a burden on filing cabinets is now a real-time, department-wide asset.
With fewer delays and more transparency, their team can focus on what matters most — serving their community with excellence.
TCP Software’s employee scheduling and time and attendance solutions are flexible and scalable to accommodate your business and employees as you grow.
From TimeClock Plus, which automates even the most complex payroll calculations and leave management requests, to Humanity Schedule for dynamic employee scheduling that saves you time and money, we have everything you need to meet your organization’s needs, no matter how unique. Plus, with Aladtec, we offer 24/7 public safety scheduling solutions for your hometown heroes.
Ready to learn how TCP Software takes the pain out of employee scheduling and time tracking? Speak with an expert today.
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