DYNAMIC SCHEDULING AND AUTOMATED TIME TRACKING
Hospitality
Drive exceptional service with happier employees and more efficient processes
Offer unmatched experiences for guests and employees alike
Seamless operations deliver the best guest experiences. That means keeping employees happy and business processes humming. TCP automates employee scheduling and time tracking for greater efficiency, accuracy, and flexibility that your staff and budget will appreciate—and experiences your guests will remember.
Stellar operations for five-star guest experiences
Forecast demand and auto-fill shifts for just-right coverage
Use AI-based forecasting to know exactly how to staff across positions, locations, and seasonal fluctuations, and fill optimized schedules in a few clicks.
Boost guest experiences by improving staff engagement
Offer flexibility and empowerment at every touch point with configured self-service, easy time capture, and even longer-range scheduling—without any extra administrative headaches.
Handle fluid schedules with ease
Easily fill call offs with available and qualified staff, and drag and drop to make shift changes on the fly.
Standardize processes to boost profitability
Streamline time collection, automate shift communications, and get real-time exceptions reporting for tardies, missed punches, meal breaks, long shifts, and more.
Control labor costs
Eliminate unnecessary overtime, overscheduling, time theft, and time-consuming redundant processes.
Mitigate compliance risk
Adhere to labor laws and union rules and rest easy with built-in monitoring for meal breaks and overtime rules.
Automated solutions for hospitality
Our tools can be used separately but offer the most value when integrated and used together.
Dynamic employee scheduling
AI-powered forecasting, automated scheduling, and a top-rated mobile app that employees love
Time and attendance
Accurate calculations across nuanced payroll rules, highly flexible time collection, and robust leave management
“We needed a solution that would let us view all of the shops’ schedules at once and utilize our employees on a global scale.”
Michael Cobb
Food Systems Supervisor, Dollywood Family Amusement Park
Ready to reduce time spent on scheduling by up to 75%?
Meet everyone’s needs
When you get time right, everyone’s job is easier, freeing them to focus on other priorities. Here’s how we can help your team.
Chief operations officer
- How can we standardize our business processes and effectively use our talent pool?
HR director
- How do we mitigate compliance risk and utilize our seasonal talent pool?
Chief technology officer
- How can we avoid high-maintenance tech solutions?
Frontline manager
- How do I get the right staff on every shift, quickly handle call offs and exceptions, and ensure excellent guest experiences?
Payroll director
- How can I accurately process employee hours?
- How do I accurately send hours to our payroll system?
Chief financial officer
- How can we stay on budget and exceed profit KPIs?
Built for hospitality
Hotels, restaurants, and resorts around the world trust TCP because we've been helping them streamline operations to deliver better guest experiences for more than 35 years.
Calling small businesses
200 or fewer employees? TCP offers time tracking and scheduling purpose-built just for you.
Award-winning solutions
Every award received is a reflection of our core principles that details make the difference and customer outcomes matter most.
Firebirds Restaurants cut time spent on scheduling by 50%—and improved employee engagement.
Proven implementations and 24/7 live customer support
Everyone is different. We get that. From onboarding to training to ongoing support, we're here to mold your TCP solution to fit your exact needs.
66 days
Average implementation time
<1 min
Wait time for live support
97%
Customer satisfaction score
What I like best is the ease in which employees are able to schedule themselves. I create the time blocks and how many slots are available and release it to all of the employees who then go and start grabbing the available shifts. Works great when there are close to 300 drivers that I directly manage.
Cory W.
Technical Support Manager
G2 Reviews
I like the ability to approve timesheets and their auto-deduct rules for lunches. Customizable features for however you want it to work for your company. Easy to differentiate departments’ schedules and timesheets. User-friendly!
Matthew C.
Maintenance Manager
G2 Reviews
Humanity has made scheduling very easy and manageable. Will definitely recommend. I like the features of submitting unavailability and availability. Easy to manage shift distribution and approve requests such as vacation requests, shift trades, etc.
Verified user in hospitality
G2 Reviews
Hospitality resources
Explore free downloads and articles.
Avoid burnout and help retail and hospitality overcome labor shortages
Sharpen employee scheduling practices and tools to create schedules that keep management and employees alike happy.
Make restaurant shift scheduling simple with artificial intelligence (AI)
AI is the perfect tool to help you build schedules that keep your staff content, reduce employee turnover, and ultimately increase customer satisfaction.