DYNAMIC SCHEDULING AND AUTOMATED TIME TRACKING

Hospitality

Drive exceptional service with happier employees and more efficient processes

Offer unmatched experiences for guests and employees alike

Industries-Main-Hospitality

Seamless operations deliver the best guest experiences. That means keeping employees happy and business processes humming. TCP automates employee scheduling and time tracking for greater efficiency, accuracy, and flexibility that your staff and budget will appreciate—and experiences your guests will remember.

Stellar operations for five-star guest experiences

efficient business processes

Forecast demand and auto-fill shifts for just-right coverage

Use AI-based forecasting to know exactly how to staff across positions, locations, and seasonal fluctuations, and fill optimized schedules in a few clicks.

staff-engagement

Boost guest experiences by improving staff engagement

Offer flexibility and empowerment at every touch point with configured self-service, easy time capture, and even longer-range scheduling—without any extra administrative headaches.

Handle fluid schedules

Handle fluid schedules with ease

Easily fill call offs with available and qualified staff, and drag and drop to make shift changes on the fly.

efficient business processes_1

Standardize processes to boost profitability

Streamline time collection, automate shift communications, and get real-time exceptions reporting for tardies, missed punches, meal breaks, long shifts, and more.

Control costs

Control labor costs

Eliminate unnecessary overtime, overscheduling, time theft, and time-consuming redundant processes.

compliance

Mitigate compliance risk

Adhere to labor laws and union rules and rest easy with built-in monitoring for meal breaks and overtime rules.

Automated solutions for hospitality

Our tools can be used separately but offer the most value when integrated and used together.

Humanity-dynamic-employee-scheduling

Dynamic employee scheduling

AI-powered forecasting, automated scheduling, and a top-rated mobile app that employees love

TimeClockPlus-time-and-attendance

Time and attendance

Automated time tracking with accurate calculations across nuanced payroll rules and highly flexible time collection

Ready to reduce time spent on scheduling by up to 75%?

Meet everyone’s needs

When you get time right, everyone’s job is easier, freeing them to focus on other priorities. Here’s how we can help your team.

persona-HospitalityOperations

Chief operations officer

  • How can we standardize our business processes and effectively use our talent pool?
hr-director

HR director

  • How do we mitigate compliance risk and utilize our seasonal talent pool?
it-director

Chief technology officer

  • How can we avoid high-maintenance tech solutions?
persona-HospitalityFrontlineManager

Frontline manager

  • How do I get the right staff on every shift, quickly handle call offs and exceptions, and ensure excellent guest experiences?
persona-Gov-ChiefFinancialOfficer

Payroll director

  • How can I accurately process employee hours? 
  • How do I accurately send hours to our payroll system? 
persona-Gov-ITDirector

Chief financial officer

  • How can we stay on budget and exceed profit KPIs?

Calling small businesses

200 or fewer employees? TCP offers time tracking and scheduling purpose-built just for you.

Award-winning solutions

Every award received is a reflection of our core principles that details make the difference and customer outcomes matter most.

Proven implementations and 24/7 live customer support

Everyone is different. We get that. From onboarding to training to ongoing support, we're here to mold your TCP solution to fit your exact needs.

66 days

Average implementation time

<1 min

Wait time for live support

97%

Customer satisfaction score

What I like best is the ease in which employees are able to schedule themselves. I create the time blocks and how many slots are available and release it to all of the employees who then go and start grabbing the available shifts. Works great when there are close to 300 drivers that I directly manage.

Cory W.
Technical Support Manager
G2 Reviews

I like the ability to approve timesheets and their auto-deduct rules for lunches. Customizable features for however you want it to work for your company. Easy to differentiate departments’ schedules and timesheets. User-friendly!

Matthew C.
Maintenance Manager
G2 Reviews

Humanity has made scheduling very easy and manageable. Will definitely recommend. I like the features of submitting unavailability and availability. Easy to manage shift distribution and approve requests such as vacation requests, shift trades, etc.

Verified user in hospitality
G2 Reviews

Hospitality resources

Explore free downloads and articles.

Resource-Avoid-Burnout
Avoid burnout and help retail and hospitality overcome labor shortages

Sharpen employee scheduling practices and tools to create schedules that keep management and employees alike happy.

Resource-shift-scheduling
Make restaurant shift scheduling simple with artificial intelligence (AI)

AI is the perfect tool to help you build schedules that keep your staff content, reduce employee turnover, and ultimately increase customer satisfaction.

Get ready to get time right.