DYNAMIC EMPLOYEE SCHEDULING AND AUTOMATED TIME TRACKING

Retail

Create just-right schedules, control costs, and become an employer of choice

Deliver ideal shift coverage and employee experiences

Industries-Main-Retail

For retailers, workforce decisions drive everything from bottom lines to employee retention to customer experiences. TCP provides dynamic, AI-powered employee scheduling and automated time tracking to take the guesswork out of proper shift coverage, control costs, and offer standout flexibility and transparency to employees.

Calm shift chaos, create great experiences

coverage on every shift

Forecast demand for just-right coverage

Use AI-based forecasting to know exactly how to staff for excellent customer experiences without overstaffing—even during seasonal changes.

Control costs

Control labor costs

Optimize profits by eliminating unnecessary overtime, overscheduling, time theft, and time lost to ineffective manual processes.

employer of choice

Become an employer of choice

Offer refreshing flexibility with configured self-service via our top-rated mobile app, staff availability submissions, and longer-range schedule visibility.

Drive efficient business processes_1

Drive efficient business processes

Easily fill call offs with available and qualified staff, automate shift building and communications, and get real-time exceptions reporting for tardies, missed punches, meal breaks, long shifts, and more.

Visualize coverage

Visualize coverage to proactively fill gaps

Always know who’s here, who’s late, and easily visualize coverage by shift, position, and location to quickly fill open shifts.

compliance

Simplify labor compliance

Rest easy with monitoring for minor rules, meal breaks, and overtime.

Automated solutions for retailers

Our tools can be used separately but offer the most value when integrated and used together.

Humanity-dynamic-employee-scheduling

Dynamic employee scheduling

AI-powered forecasting, automated scheduling, and a top-rated mobile app that employees love

TimeClockPlus-time-and-attendance

Time and attendance

Accurate calculations across nuanced payroll rules, highly flexible time collection, and robust leave management

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“The auto-schedule feature saves a lot of time and makes scheduling more efficient. The availability approval tools also help you stay organized with employee requests.”

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Bernie B., Senior Operations Manager, G2 Reviews

Ready to reduce time spent on scheduling by up to 75%?

Meet everyone’s needs

When you get time right, everyone’s job is easier, freeing them to focus on other priorities. Here’s how we can help your team.

persona-HospitalityOperations

Director of operations

  • How can we create efficient, simple business processes?
persona-Gov-ChiefFinancialOfficer

Chief financial officer/controller

  • How can we improve business outcomes, stay on budget, and exceed profit KPIs?
hr-director

Chief HR officer

  • How can we maintain compliance and improve employee experiences?
persona-HospitalityFrontlineManager

Frontline manager

  • How do I get the right staff on every shift, quickly handle call offs, and ensure both customers and staff have great experiences?
persona-ProductionFrontlineManager

Payroll director

  • How can I accurately process employee hours?
  • How do I accurately send hours to our payroll system?

Built for retailers

Retailers nationwide trust TCP because we've been helping them achieve properly staffed shifts, better bottom lines, and improved employee experiences for more than 35 years.

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Als-Sporting-Goods
Town-Fair-Tire

Calling small businesses

200 or fewer employees? TCP offers time tracking and scheduling purpose-built just for you.

Award-winning integrations solutions

Proven implementations and 24/7 live customer support

Everyone is different. We get that. From onboarding to training to ongoing support, we're here to mold your TCP solution to fit your exact needs.

66 days

Average implementation time

<1 min

Wait time for live support

97%

Customer satisfaction score

I like the ability for the staff to manage their own schedule by setting their availability, requesting time off, picking up open shifts, and trading shifts among their peers.

Russell L.
Manager
G2 Reviews

I like the ability to check my schedule and timesheet from my cell phone. I like the dashboard, where I can see my coworkers’ schedules and we can communicate about time off requests and scheduling dilemmas.

Mark W.
Receiver
G2 Reviews

I like the ease and convenience of accessing the cloud-based system on any device and at any time outside of office hours. I also do enjoy speaking with their tech support when I find a function to be challenging or need to be reminded where to find certain reports. Their staff are friendly and welcoming.

Verified user in retail
G2 Reviews

Retail resources

Explore free downloads and articles.

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Eliminate retail employee scheduling frustrations with AI

A scheduling solution powered by artificial intelligence (AI) is the perfect tool for your complex scheduling needs.

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Avoid burnout and help retail and hospitality overcome labor shortages

Sharpen employee scheduling practices and tools to create schedules that keep management and employees alike happy.

Get ready to get time right.