Operational issue – Amazon EC2 Outage (N. Virginia): Some TCP customers are currently experiencing a service outage related to the AWS power failure in Northern Virginia which is broadly impacting software providers globally. AWS expects full recover to happen this morning, but has acknowledged unexpected delays. Realtime updates from AWS can be found here and updates directly from TCP can be found here. TCP is working behind the scenes to migrate impacted customers to a secondary datacenter should AWS be unable to resolve their issue this morning.
Managing time for a local government isn’t like running a typical company. You oversee a wide range teams, from administrative staff in city hall, to police officers on overnight shifts, to public works crews maintaining roads. Each department has unique schedules, specific union agreements, and distinct overtime rules, presenting a unique dichotomy for government time…
As we say “see ya!” to 2025, we’ve reflected on a busy and pretty exciting year at TCP Software. We went back to our K-12 roots with a new extra duty management capability in TimeClock Plus. We brought greater flexibility and control to Humanity Schedule. We made Aladtec even more beloved with a fresh new…
In entertainment and recreation, the plan for the week is usually a suggestion, not a guarantee. Crowds surge. Weather shifts. A show runs long. A ride goes down. A class fills faster than expected. Staff move where they’re needed most, often across roles, facilities, and pay rules in the same day. That flexibility is what…
Running a food and beverage operation means juggling constant movement — across roles, stations, shifts, and locations — while trying to keep labor costs, payroll, and compliance under control. When time tracking doesn’t reflect how service actually works, the cracks show fast. Missed punches turn into payroll clean-up. Role changes distort pay and tip calculations….
Running a hotel, property portfolio, or travel agency means managing work that doesn’t respect neat shifts, clean handoffs, or single locations. Work spills across shifts, departments, properties, and time zones. Hotel teams stay late when occupancy spikes. Advisors log back in at night to rebook trips. Housekeeping, front desk, events, and facilities flex constantly to…
TCP’s 2025 Year in Review webinar walks customers through a year of concrete product progress across time and attendance, scheduling, compliance, and industry-specific workflows. Instead of presenting a high-level roadmap, the session focused on what customers can use today and how upcoming investments will shape workforce operations in 2026. Key theme: strengthening education and public…
Whether you work in entertainment or recreation, labor is both your highest and most significant variable cost and the hardest thing to see clearly in real time. Take any given Saturday in-season at a regional theme park: The gates open, the roller coaster queue reaches 60 minutes, a show’s start time moves up to avoid…
If you run a hotel or a travel agency, you don’t need another reminder that the people who keep the wheels turning are both your highest variable cost and biggest source of risk. At a busy hotel, you feel it when the front desk queue wraps around the lobby, housekeeping is still waiting on room…
Running payroll, staying compliant, and keeping operations moving all hinge on one thing: accurate time and attendance tracking. When punches are missing, rules aren’t applied correctly, or systems can’t keep up with how your workforce actually works, everything downstream starts to wobble. Payroll becomes reactive, managers spend evenings cleaning up timesheets, and compliance risk creeps…
If you’re in food and beverage, you know just how quickly your operation can go from 0 to 100: It’s five minutes to open. Prep team is hands-deep in food. Bartender is prepping kegs and glassware. Then, your lead server texts that they’re stuck behind a wreck. Ten minutes later, your host jumps to help…
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