Blog

February 16, 2024

Tech Tip: Introduction to Demand Scheduler

tcp-tech-tip-post

Most, if not all, schedulers face a significant challenge in achieving optimal shift coverage, balancing employee availability, compliance mandates, and forecasted demand. Without a precise forecast of future demand, schedulers frequently rely on their own rough estimates to determine employee schedules, adjusting when those estimates prove inaccurate. This approach frequently results in either chronic understaffing or overstaffing, leading to significant expenses for companies.

Overstaffing can escalate labor expenses and lead to unnecessary overtime, while understaffing may result in revenue loss, hindered growth, and increased employee turnover due to negative experiences.

Relying on manual methods or generic software further complicates the scheduling process. It is difficult for schedulers to efficiently forecast demand and create error-free, compliant schedules without spending a significant amount of time.

How Humanity’s Demand Scheduler helps to achieve optimal shift coverage

Leveraging artificial intelligence (AI), schedulers can use Demand Scheduler to forecast demand based on their key business metrics and automatically build out the schedules. It takes the guesswork out of just-right staffing coverage, allowing schedulers to easily control costs, maximize profit, improve employee experiences, and save time.

Step-by-step process

  • Step 1: Set metrics – You may use whichever key metrics help you to forecast the demand and labor needs for your organization, like the number of patients, sales per hour, occupancy rate, etc.
Metrics set up UI

Metrics set up UI

  • Step 2: Set up Staffing Rule – A staffing rule is a formula you set to calculate the labor needs based on your metric. You can use one of the two rule types, the ratio or range rule, to determine how to calculate your labor needs.
Staffing rule set up UI using ratio rule

Staffing rule set up UI using ratio rule

Staffing rule set up UI using range rule

Staffing rule set up UI using range rule

  • Step 3: Forecast – After setting up the staffing rule, schedulers can then upload their historical data (metric) to Humanity and have Humanity run the demand forecast for them.
Forecast set up UI

Forecast set up UI

Forecast result

Forecast result

  • Step 4: Auto-Build – Schedulers can have the Demand Scheduler automatically build out the entire schedule with just a few clicks.
Auto-build set up UI

Auto-build set up UI

  • Step 5: Auto-fill – After building out the entire schedule, schedulers can take it one step further by using the auto-fill feature to fill out the schedule.
Auto-fill set up UI

Auto-fill set up UI

Need more help using Humanity? Call or chat with our award-winning customer support team anytime for one-on-one consultations.