2018 was an exciting year for Humanity—both for us, as well as you, our loyal customers.
In response to your feedback, we released major product updates, added a host of new, requested features and product capabilities, and greatly improved our platform’s existing functionalities. One of our biggest development is our enterprise support: Humanity is now integrated with the biggest HCM enterprise platforms, and the Humanity mobile app has been improved to allow for full access right from your mobile device—for employees, scheduling professionals, and managers.
Number of product releases and platform enhancements in 12 months
Number of shifts created in Humanity
Number of Humanity employees across 3 locations
Average time, in seconds, to respond to a new customer support ticket
Average customer satisfaction score (percentage) across thousands of customers and even more locations
Over the past 12 months, we worked hard to make our platform even more robust and help you work more efficiently. We added some new integrations, released new features, squashed some minor bugs, and updated our mobile app. Here’s a quick look at the work we’re most proud of: