Nucleus Research: Workforce Management Returns $12.24 for Every Dollar Spent

Chances are, your organization is struggling to find qualified workers for your open roles as unemployment rates have been at record lows since 2021, according to the Bureau of Labor Statistics. This means every hour your employees spend on tasks that could be automated has a significant impact on your organization. These tasks may include employee scheduling, time tracking payroll processing, which are tedious, time-consuming and error-prone without automation in place.

Nucleus Research, a global provider of ROI-focused technology research and advisory services, conducted a review of ROI case studies published since 2016 and found that workforce management (WFM) software pays back an average of $12.24 for every dollar spent and has an average payback period of just under five months. Workforce management software includes activities related to time and attendance, forecasting, scheduling and workforce analytics and more. Want to learn more about the benefit drivers of WFM software and how it relates to the broader category of human capital management (HCM) software? Download this report from Nucleus Research.