Customer story

More Than a Decade of Accurate Time Tracking at Josephine County

Josephine County serves residents across southern Oregon, where more than 420 county employees work in twenty-six departments, from the Sheriff’s Office and Community Corrections to Public Health and Public Works. For more than a decade, the county has relied on TimeClock Plus to track employee time across roles, departments, and locations.

Payroll built on manual entry

Carla Gillard, the county’s payroll administrator, manages its weekly and biweekly payroll process.

Before TimeClock Plus, the county tracked employee time on Excel spreadsheets. Each shift needed a start time, an end time, and total hours, and every entry was typed in by hand. Across 10 departments, that meant a steady stream of time-consuming data entry and plenty of chances for a mistake to reach payroll.

“It was a lot of data entry that could have human error,” Gillard says.

Accurate time, week after week

For Gillard, “the biggest benefit TimeClock Plus provides the county is accurate time tracking.”

Today, employees across the county punch in and out for shifts and breaks with TimeClock Plus, and new hires pick it up with ease. Gillard has also added new pay codes over the years to make time tracking even simpler across its workforce. Every Tuesday, she closes the week, and every two weeks, the county exports hours from TimeClock Plus to payroll. 

TCP Support makes a payroll software change easy

When Josephine County moved payroll processing to CentralSquare, a TCP partner, the county needed to export hours from TimeClock Plus in a new format. The TCP team built Gillard a new export template for CentralSquare so she could automate the process. 

It’s the kind of help Gillard has come to expect from TCP Support. When the county needs something, the team works with her to get it done.

A proven fit for in-house payroll

More than ten years in, TimeClock Plus remains at the center of how Josephine County tracks time and pays its people. For other counties and municipalities that run payroll in-house, Gillard’s advice is simple.

TimeClock Plus works very well for in-house payroll
Carla Gillard, Payroll Administrator, Josephine County

TCP Software’s employee scheduling and time and attendance solutions are flexible and scalable to accommodate your business and employees as you grow.

From TimeClock Plus, which automates even the most complex payroll calculations and leave management requests, to Humanity Schedule for dynamic employee scheduling that saves you time and money, we have everything you need to meet your organization’s needs, no matter how unique. Plus, with Aladtec, we offer 24/7 public safety scheduling solutions for your hometown heroes.

Ready to learn how TCP Software takes the pain out of employee scheduling and time tracking? Speak with an expert today.

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